SHIPPING POLICY

 

Once Upon A Nature
Pakistan

 

At Once Upon A Nature, we ensure that your order reaches you safely and efficiently.

 

 

Delivery Areas

We currently deliver nationwide across Pakistan.

 

 

Processing Time

• Orders are processed within 1–2 working days.

• Orders placed on weekends or public holidays are processed the next working day.

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Delivery Timeframe

Estimated delivery time:

 

• Major cities: 2–4 working days

• Remote areas: 4–6 working days

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Delivery timelines may vary due to courier delays or unforeseen circumstances.

 

 

Shipping Charges

Shipping charges (if applicable) are calculated at checkout.

Free shipping promotions may be offered from time to time.

 

 

Order Tracking

Once dispatched, you will receive a tracking number via SMS or email (if provided).

 

 

Failed Delivery Attempts

If delivery fails due to incorrect address or unavailability:

 

• The courier may attempt re-delivery.

• Additional charges may apply for repeated attempts.

 

 

Order Cancellation

Orders may be cancelled before dispatch.

Once shipped, cancellation is not possible. Customers may refer to our Return & Refund Policy for eligible cases.